Privacy Policy

1. Introduction

Design Stop values your privacy and is committed to protecting the personal information of our customers, students, workshop participants, and visitors who contact us through our communication channels or social media platforms.

This Privacy Policy explains how Design Stop collects, uses, stores, and protects personal information when you enquire about our products and services, place an order, register for a class or workshop, or otherwise interact with our business.

Business Name: Design Stop
Email: designstop28@gmail.com
Phone: 63808 10381
Address: 2/304, Athikulam (Madurai North), Madurai, K.Pudur, Tamil Nadu 625007, India.

2. Information We Collect

Depending on your interaction with Design Stop, we may collect the following information:

• Personal details: Name, phone number, email address, and other contact details you voluntarily provide.
• Order information: Product preferences, customisation requirements, delivery address, and order-related communications.
• Class and workshop information: Registration details, selected courses, scheduling preferences, and information necessary to coordinate participation.
• Payment-related information: Transaction references and payment confirmation details, where applicable. We do not intend to collect or store complete payment card details.
• Communication records: Enquiries, feedback, reviews, and messages shared with us.
• Technical information: Limited technical information, such as browser or device details and website usage data, if applicable to our digital services.

We collect only the information reasonably necessary to provide our products and services, respond to enquiries, and manage our business operations.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide information about our products and services.
• Process and manage product orders and customised requests.
• Register participants for art classes, training programs, and creative workshops.
• Communicate order updates, class schedules, changes, and other service-related information.
• Improve our products, services, customer experience, and workshop programs.
• Request feedback, reviews, or testimonials with appropriate permission.
• Send promotional updates about new products, workshops, classes, and special offers where permitted by law.
• Maintain business records and comply with applicable legal obligations.
• Protect our business against fraud, misuse, and unauthorised activity.

4. Sharing of Personal Information

Design Stop does not sell or rent customers' personal information to third parties.

We may share necessary information with trusted service providers, such as delivery partners, payment service providers, communication platforms, and technology providers, where required to fulfil an order or provide a service.

We may also disclose information when required by law, by a competent authority, or to protect our legitimate rights and interests.

5. Cookies and Website Information

If Design Stop operates a website that uses cookies or similar technologies, these may be used to improve website functionality, understand visitor activity, and enhance the user experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet or third-party platforms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain appropriate business records, resolve disputes, and meet applicable legal requirements.

When information is no longer required, we take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal obligations.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for certain uses or opt out of promotional communications.

Some information may need to be retained where required by law or for legitimate business recordkeeping.

To submit a privacy-related request, contact us using the details provided below.

9. Third-Party Platforms and Links

Design Stop may communicate with customers or showcase products through third-party services, including Facebook, Instagram, Google, WhatsApp, and other platforms.

These platforms have their own privacy policies and practices. Design Stop is not responsible for the privacy practices or security of third-party services. We encourage users to review the relevant policies before sharing personal information through those platforms.

10. Children's Privacy

Some of our art classes and creative programs may be intended for children or students. Where personal information concerning minors is required for registration or participation, we expect the involvement of a parent, guardian, school, or authorised institution, as applicable.

We handle such information for legitimate program-related purposes and in accordance with applicable child-protection and data-protection requirements.

11. Changes to This Privacy Policy

Design Stop may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. The revised policy will be published through the relevant communication channel or website, where applicable, along with the updated effective date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Design Stop
Email: designstop28@gmail.com
Phone: 63808 10381
Address: 2/304, Athikulam (Madurai North), Madurai, K.Pudur, Tamil Nadu 625007, India.

We will make reasonable efforts to address privacy-related enquiries in accordance with applicable law.